Alexandra's Imaginarium

Terms and Conditions

Terms and Conditions

Effective Date: [Insert Date]

Welcome to Alexandra’s Imaginarium! These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

1. General Information

Alexandra’s Imaginarium provides books, digital and printable coloring pictures, posters and positive affirmations for kids.
These Terms and Conditions apply to all visitors, customers, and users of our website and services.

2. Use of Our Services

You must be at least 18 years old or have parental/guardian permission to use our services.
You agree to use our services only for lawful purposes and not for any fraudulent, abusive, or unethical activities.
We reserve the right to modify, suspend, or withdraw our services at any time without prior notice.

3. Digital Products and Transactions

Purchases are final for digital downloads, and refunds are not available unless there is an issue with the product (e.g., wrong file, corrupted file).
You are responsible for ensuring that your device and software are compatible with our digital products.

4. Copyright and Intellectual Property

All content, images, and products available on Alexandra’s Imaginarium are protected by copyright laws.
You may NOT:
❌ Resell, distribute, or reproduce our products for commercial use.
❌ Claim our designs as your own.
❌ Share or upload our files to third-party platforms.
You may:
✔️ Print and use our digital products for personal use.
✔️ Share your colored artwork (not the uncolored original) with proper credit to Alexandra’s Imaginarium.

5. User Behavior

By using our services, you agree to:
✔️ Treat our community with respect.
✔️ Avoid engaging in hate speech, bullying, or illegal activities.
✔️ Not spam, promote, or distribute unauthorized links or content.

We reserve the right to disable accounts that violate these guidelines.

6. Liability & Disclaimers

Alexandra’s Imaginarium is not responsible for technical issues, website downtime, or third-party service failures.
We strive to provide accurate information, but we do not guarantee that all content is free of errors.
Our digital products are provided “as is” without warranties of any kind.

7. Privacy & Data Protection

We respect your privacy and will never sell or share your personal information with third parties.
By using our website, you agree to our Privacy Policy (linked separately if applicable).

8. Termination of Services

We may suspend or terminate your access to our services if:

You violate these Terms and Conditions.
You engage in fraudulent or harmful behavior.
We determine that termination is necessary for legal or operational reasons.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon posting on our website.

10. Contact Us

If you have any questions or concerns, feel free to reach out:

📧 Email: [Your Email]
📞 Phone: [Your Contact Number]
📍 Address (if applicable): [Your Business Address]

Thank you for supporting Alexandra’s Imaginarium! We hope you enjoy our magical world of creativity.

Return and refund policy

Effective Date:

At Alexandra's Imaginarium, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help!

1. Return Conditions

You may return your item within 30 days of receiving it.
Items must be unused, undamaged, and in their original packaging.
Digital downloads cannot be returned or refunded.

2. Reasons for Return

We accept returns for the following reasons:
✔️ Wrong item received
✔️ Damaged or defective item
✔️ Missing parts or incomplete order

We do not accept returns for:
❌ Change of mind on digital downloads
❌ Items damaged due to misuse

3. How to Initiate a Return

To start a return, please follow these steps:

Email us at [Your Email] with your order number and reason for return.
Attach clear photos if the item is damaged.
Wait for our return approval and further instructions.

Return shipping costs:

If the item is damaged or incorrect, we cover return shipping.
If returning for any other reason, you are responsible for shipping fees.

4. Refund Procedure

Once we receive your returned item, we will inspect it.
If approved, your refund will be issued within 5-7 business days.
Refunds will be processed via the original payment method.

Note: Shipping fees are non-refundable, except in cases of incorrect or defective items.

5. Contact Us

If you have any questions, feel free to reach out:
📧 Email: [Your Email]
📞 Phone: [Your Contact Number]
📍 Address (if applicable): [Your Business Address]

We appreciate your support and strive to make your experience with Alexandra’s Imaginarium magical!